We work hard at ensuring our employees feel engaged with the business. Through regular publications, forums, team meetings and suggestion schemes we pride ourselves on our internal communication. Our employees have a real say within the organisation and are encouraged to speak out and drive change. We work hard to ensure we have strong IT systems to support our everyday working and that they make people as effective as possible in their roles.
We make a significant investment in the development of our employees as we realise that only highly skilled and motivated staff will deliver the world class customer excellence which is core to our vision.